This is an interesting question, seems the Honda Goldwing crowd thinks Honda should give customers a brand new Goldwing if you have a major failure.
Let me explain, there have been a couple of blown engines on the new Honda Goldwing, there are some videos about it on YouTube. Listening to one of the videos there was an owner of a Goldwing who had his engine blow up, Honda refunded his money on his motorcycle and made a deal at full retail price for a replacement Goldwing.
The Honda crowd all crow about how great Honda was for doing that but I think they have failed to understand what Honda is really doing in that case.
They did not just take his old 2018 Goldwing and give hime a brand new Goldwing, they bought his 2018 Goldwing back from him for the price he paid for it, then they sold him a brand new Goldwing to replace his old one, in the end the guy while getting a new motorcycle really did not see any financial benefit from the deal.
Having said that nice that Honda did what they did, but the reason Honda did it was because they wanted that motorcycle back so they could go over it with a fine tooth comb. That way they could do a complete tear down with their engineers to figure out why the engine expired.
On to the question I ask in the title, when we buy a new vehicle we enter into a contract with the manufacture, say they provide a 3 year 50,000 mile warranty, they agree to fix all but what are considered wear items like brake pads, clutches, ect., you purchasing the vehicle agree that if the vehicle has a problem you will take it to the dealer who then fixes the problem under said warranty and you get the vehicle back with no charge to you.
Reading the comments on the YouTube video they all overwhelmingly think Honda should just give you a new motorcycle no questions asked. If any manufacture had to do that every time there was a failure they would quickly go out of business. I also don't think those commenters understand that the one person who Honda bought his 2018 Goldwing back by paying him the same price he paid for it did not really get a new Goldwing from Honda, he had to turn around and purchase a new Goldwing at full retail price so if he got a deal on the first Goldwing he lost that on the second one because he was paying full price. Also there was a loan that likely had to be paid off on the first Goldwing bought back by Honda so again I am not seeing where that guy made out financially and likely ended up with a little bigger loan and having to start all over from payment number one. Now he probably was only into the first loan for no more than 3 to 6 months but still.
The reason I am asking about this is because there is a second Goldwing that dropped a valve into one of the cylinders and they are all posting Honda needs to step up and give this guy a new Goldwing off the showroom floor, even if Honda stepped up it would be the same type of deal as with the other Goldwing owner and Honda would buy the motorcycle back for what he paid for it and then he would have to pay off the loan with that money then he would have to pay full retail for his new replacement Goldwing and start off again with payment number one.
Honda would only be buying the bike to tear it down at the factory so their engineers could examine what happened, but they only need to do that once or twice before that becomes a non benefit for Honda.
This second Goldwing has a little over 2,000 miles on it but the owner heard a knocking noise then he goes and makes a video posting it on YouTube of him starting the engine and revving it up so everyone could hear his engine knock, not a very smart move on his part.
Both owners entered into a contract agreeing if something happened and that would include an engine failure that Honda would cover it under warranty and fix the motorcycle that was bought, nothing in the warranty says you get a new motorcycle off the showroom floor. I think people are just becoming more and more unreasonable on their expectations.
It is not like you buy a drill and it stops working after using it for 20 minutes and you package it back up and take it back to the store and they give you a new one, that drill likely cost you under $100 dollars so it is not a huge financial issue for it to be replaced in that manner.
Vehicles on the other hand are far more expensive in the case of a Goldwing you are looking at retail pricing in the $28,000 dollar range, they are not simply an item you take back to the dealer and drive off with a new one from their showroom. The dealer fixes what ever the problem was and the manufacture covers the cost at no charge to you a fair and agreed upon part of the deal.
I know everyone would like to just be given a brand new replacement vehicle but if you step back and look at what that really entails it is clear that is really unreasonable.
As pointed out above the first owner really was not given a new replacement Goldwing, Honda bought his Goldwing for what he paid for it, the man then has to settle the original loan and then Honda agreed to sell him a brand new Goldwing at full retail price, where is this great deal and what really did the first owner benefit from except he no longer has the first bike that had the engine failure and instead had to purchase a replacement Goldwing at full retail price.
Lets face it Honda is not going to do that deal except for a couple of early failures for their engineers to examine the entire motorcycle. After that it makes no financial since for any manufacture to continue to buy back motorcycles that had a failure when their only requirement is to fix the motorcycle under warranty at their cost.
Let me explain, there have been a couple of blown engines on the new Honda Goldwing, there are some videos about it on YouTube. Listening to one of the videos there was an owner of a Goldwing who had his engine blow up, Honda refunded his money on his motorcycle and made a deal at full retail price for a replacement Goldwing.
The Honda crowd all crow about how great Honda was for doing that but I think they have failed to understand what Honda is really doing in that case.
They did not just take his old 2018 Goldwing and give hime a brand new Goldwing, they bought his 2018 Goldwing back from him for the price he paid for it, then they sold him a brand new Goldwing to replace his old one, in the end the guy while getting a new motorcycle really did not see any financial benefit from the deal.
Having said that nice that Honda did what they did, but the reason Honda did it was because they wanted that motorcycle back so they could go over it with a fine tooth comb. That way they could do a complete tear down with their engineers to figure out why the engine expired.
On to the question I ask in the title, when we buy a new vehicle we enter into a contract with the manufacture, say they provide a 3 year 50,000 mile warranty, they agree to fix all but what are considered wear items like brake pads, clutches, ect., you purchasing the vehicle agree that if the vehicle has a problem you will take it to the dealer who then fixes the problem under said warranty and you get the vehicle back with no charge to you.
Reading the comments on the YouTube video they all overwhelmingly think Honda should just give you a new motorcycle no questions asked. If any manufacture had to do that every time there was a failure they would quickly go out of business. I also don't think those commenters understand that the one person who Honda bought his 2018 Goldwing back by paying him the same price he paid for it did not really get a new Goldwing from Honda, he had to turn around and purchase a new Goldwing at full retail price so if he got a deal on the first Goldwing he lost that on the second one because he was paying full price. Also there was a loan that likely had to be paid off on the first Goldwing bought back by Honda so again I am not seeing where that guy made out financially and likely ended up with a little bigger loan and having to start all over from payment number one. Now he probably was only into the first loan for no more than 3 to 6 months but still.
The reason I am asking about this is because there is a second Goldwing that dropped a valve into one of the cylinders and they are all posting Honda needs to step up and give this guy a new Goldwing off the showroom floor, even if Honda stepped up it would be the same type of deal as with the other Goldwing owner and Honda would buy the motorcycle back for what he paid for it and then he would have to pay off the loan with that money then he would have to pay full retail for his new replacement Goldwing and start off again with payment number one.
Honda would only be buying the bike to tear it down at the factory so their engineers could examine what happened, but they only need to do that once or twice before that becomes a non benefit for Honda.
This second Goldwing has a little over 2,000 miles on it but the owner heard a knocking noise then he goes and makes a video posting it on YouTube of him starting the engine and revving it up so everyone could hear his engine knock, not a very smart move on his part.
Both owners entered into a contract agreeing if something happened and that would include an engine failure that Honda would cover it under warranty and fix the motorcycle that was bought, nothing in the warranty says you get a new motorcycle off the showroom floor. I think people are just becoming more and more unreasonable on their expectations.
It is not like you buy a drill and it stops working after using it for 20 minutes and you package it back up and take it back to the store and they give you a new one, that drill likely cost you under $100 dollars so it is not a huge financial issue for it to be replaced in that manner.
Vehicles on the other hand are far more expensive in the case of a Goldwing you are looking at retail pricing in the $28,000 dollar range, they are not simply an item you take back to the dealer and drive off with a new one from their showroom. The dealer fixes what ever the problem was and the manufacture covers the cost at no charge to you a fair and agreed upon part of the deal.
I know everyone would like to just be given a brand new replacement vehicle but if you step back and look at what that really entails it is clear that is really unreasonable.
As pointed out above the first owner really was not given a new replacement Goldwing, Honda bought his Goldwing for what he paid for it, the man then has to settle the original loan and then Honda agreed to sell him a brand new Goldwing at full retail price, where is this great deal and what really did the first owner benefit from except he no longer has the first bike that had the engine failure and instead had to purchase a replacement Goldwing at full retail price.
Lets face it Honda is not going to do that deal except for a couple of early failures for their engineers to examine the entire motorcycle. After that it makes no financial since for any manufacture to continue to buy back motorcycles that had a failure when their only requirement is to fix the motorcycle under warranty at their cost.