Saying good-bye to Yamaha
Sadly, after owning 3 Road Stars, 1 RoadLiner and a Warrior, I am saying "good-bye" to Yamaha. My last new RoadStar, a Midnight Edition, still covered under Factory Warranty, developed an engine rapping noise (believed to be lifters) at around 6k miles. The rap had gotten so loud that, for me, it took all the fun out of riding the bike. For 3 months I tried to get Yamaha to acknowledge the noise and make the repair to the bike. My complaint escalated all the way up to the District Rep. who said..."yes I hear the problem, but Yamaha states that this noise is considered "normal"". Normal my ass! None of my other Yamaha engines in this same engine family ever sounded like this, and all of those had way more than 6k miles on them. So, my thanks goes out to Yamaha for their "no customer service". They will NOT be getting any more of my business.