Join Date: Nov 2016
Location: New Brunswick, Canada
Welcome from Atlantic Canada Jay. Sorry to hear about your problem. I'd say they definitely screwed up, but getting them to admit to it probably won't be easy if their reputation is as bad as you say. No doubt they'll make up some excuse to make it look like it was your fault. Good luck though and I hope you get it straightened out.
2007 Vulcan Nomad
2000 V Star 1100 Classic (Sold)
All stock except for:
Switchblade Quick Release Windshield
Ugly but somewhat functional saddlebags