Welcome, and congrats on the new 650 v star. Good bike you will have lots of reliable fun.
Don't know, but all bikes do need some attention occasionally. The 650 has a clutch cable that does need to be adjusted occasionally. Don't know if you or your hubby do this but there is an adjustment at each end of the clutch cable. The lever end is best bet. Your lever should have just a little free play before you feel the tension start to increas as it starts to pull the clutch. So the clutch lever should have 4 to 6 tenths of an inch free play. Loosen the nut which is a knurled knob and adjust smaller knob for this play.
The bike should start in gear with the clutch in, maybe this adjustment will help that also. There is a clutch switch in the clutch lever.